What does a Seamless Customer Experience really mean?
In this episode we explore what a seamless customer experience really is and how companies can organize themselves to create a better one.
Elon Musk and Jack Ma – About the Future of AI
Jack and Elon debated the future of AI in our society and the effects on human-kind at the World AI Conference in Shanghai. In a nutshell Jack thinks people will …
What’s Going On In The Swedish e-Commerce Market?
This is a packed episode. I take a look at some recent changes related to the Swedish e-Commerce market, including the current decline of H&M, the rumored entry of Amazon …